How does the Enquiry & Booking process work?
Find, reserve and pay for your apartment
1. Fill out a form
Our apartments are available to book on a request only basis - so fill out an enquiry form on the page of an apartment you like. Alternatively, simply tell us your preferences, and we’ll find the best options for you.
We will then check the latest availability for your desired check in & out dates. If the property is available, we proceed to Step 2 - or else we’ll find other another option that you are super happy with.
2. Secure it
So you decided to go ahead - Amazing! Now it’s time to secure your apartment. Depending on how close your booking is to your move-in date, we will require 1, 2 or 4 weeks rent to create the booking.
You’ll receive a secure link to pay, and this non-refundable payment reserves your apartment.
3. Pay for the apartment
After paying the initial payment to secure your apartment, it is now time to confirm your booking by paying your first rental invoice via bank transfer within 5 days.
If your stay is less than 3 months, the full amount will be due in this invoice. Otherwise, this settles your first 90 nights with us.
Shortly after you’ll receive the check-in instructions for your new home.
..After that - its time to relax.
Our Guest Experience team is dedicated to ensuring you have a memorable stay. Should you need anything, please don’t hesitate to reach out to them.
We look forward to hosting you and hope you enjoy every moment of your time with us.
Get help with your search
Simply tell us what you’re looking for, and we’ll connect you with the perfect residences.
*response times may be longer over weekends, public holidays